Shipping policy

📦 Duna Collection Shipping Policy
At Duna Collection, we strive to ensure that your orders are delivered quickly and reliably.
Delivery Timeframe
-
All orders are processed within 7 working days after payment confirmation.
-
Standard delivery takes approximately 3 to 5 working days depending on your location.
Shipping Details
-
Deliveries are made Monday to Friday, excluding public holidays.
-
You will receive a confirmation email with tracking information once your order has been dispatched.
-
Please ensure that your delivery address and contact details are accurate to avoid delays.
Exceptions
-
Remote or outlying areas may require additional delivery time.
-
During peak seasons or promotional periods, delivery times may be slightly extended.
Customer Support
If you experience any issues with your delivery, our customer service team is here to help. Please contact us at dunacollection@gmail.com for assistance.